Effective Date: February 15, 2026
 

Clean Cans Co. provides residential trash and recycling can cleaning services. Standard service is $33 per cleaning and includes up to two (2) cans; additional cans are $10 each per visit. One-time cleanings are $99.

Recurring services are billed on the first day of the service month, and autopay is required. All payments are final and non-refundable.

Service dates are scheduled based on route optimization and typically occur the day after trash pickup. Customers are responsible for notifying us of any changes to their trash service schedule. Reschedule requests must be made at least 5 days in advance, with one courtesy reschedule per year. Missed services due to access issues may be considered as completed.

Service concerns must be reported within 24 hours and are limited to a re-clean only. Liability is limited to the cost of the individual cleaning.

Please review these Terms & Conditions carefully.

• Clean Cans Co. provides residential trash and recycling can cleaning services on a recurring or one-time basis.
• A minimum of three (3) cleanings is required for recurring service plans.
• Customers may change their cleaning frequency at any time without penalty; pricing remains consistent across recurring services.
• Customers may select monthly, bi-monthly, quarterly, or one-time cleaning services.
• Continued use of services constitutes acceptance of these Terms & Conditions.

• Standard service pricing is $33 per cleaning. Pricing may vary based on service area.
• Each cleaning includes up to two (2) standard residential trash cans.
• Additional cans are $10 per can, per visit.
• Additional Cleaning Day service is $33.
• One-time cleanings are $99.
• Pricing may vary outside normal service areas or due to route conditions. The final price will be reflected in the order confirmation.

• Recurring services are billed on the 1st day of each service month.
• Autopay is required for all recurring customers.
• All payments are final and non-refundable, including one-time and recurring services.
• Failed or declined payments may result in delayed or suspended service until resolved.
• Payment processing and handling of personal information are outlined in our Privacy Policy.

• Coupons, promotional discounts, gift cards, and prepaid services may be subject to restrictions and may not be combined. 
• At this time, coupons cannot be combined with prepaid services in a single booking.

• Service dates are assigned based on route optimization.
• Services are typically performed the day after scheduled trash pickup.
• Customers are not required to place cans out at a specific time.
• Customers are responsible for notifying Clean Cans Co. of any changes to trash pickup provider or pickup day.
• Missed service due to unreported pickup changes is considered a customer access issue.

• Requests to reschedule must be made at least 5 days prior to the scheduled service date.
• Additional missed or rescheduled services are considered complete and non-refundable.

• A service may be considered completed and non-refundable if trash cans are:
  • Not accessible
  • Still full
  • Blocked by vehicles or other obstacles
  • Otherwise, unavailable at the time of service
• Photo documentation may be taken as proof of attempted service.

• Customers may cancel service at any time.
• No refunds are provided for services already paid.
• Any unused prepaid services, including annual payments, are forfeited upon cancellation.

• Service concerns must be reported within 24 hours of the scheduled service.
• The sole remedy for a verified service issue is a re-clean.
• No refunds are provided under any circumstances.

• Services delayed due to weather, safety concerns, or operational issues will be automatically rescheduled at the next available opportunity.

• A service is considered complete once trash cans have been cleaned, sanitized, and returned to the service area.
• Results may vary based on the condition of the cans and environmental factors.
• Pre-existing damage, cracks, or defects are not the responsibility of Clean Cans Co.

• Services apply to standard residential trash cans only.
• Hazardous materials, construction debris, animal waste, or biohazards are not serviced.
• Excessively contaminated or non-standard containers may be refused or subject to additional charges.

• Clean Cans Co. may take before-and-after photos for:
  • Proof of service
  • Quality control
  • Training
  • Marketing purposes
• Photos will be non-identifying and will not display addresses or personal information.

• Customers are responsible for securing pets during service.
• Clean Cans Co. is not liable for incidental or consequential damage.
• Maximum liability is limited to the cost of the individual cleaning only.

• Email and SMS/text messages are considered official communication methods.
• Customers agree to receive notifications related to:
  • Service notifications
  • Schedule updates
  • Policy or pricing changes
  • Billing and invoices

• Customer Support Contact:
  • Phone: (830) 282-6989
  • Email: office@comalcleancans.com

• Service is limited to defined service areas.
• Routes, pricing, and policies may change with notice, and any updates will be reflected by a revised effective date displayed at the top of this page.
• Continued service constitutes acceptance of updated terms.