Clean Cans Co. values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, sign up for services, or communicate with us.
Information We Collect We may collect the following types of personal information:
Contact Information: Name, service address, phone number, and email address
Service Information: Garbage company name, trash and recycling pickup day, service preferences, and service history
Payment Information: Bank payments (ACH), credit or debit card details (processed securely by third-party payment providers; we do not store full card numbers)
Communication Data: Emails, text messages, call records, and customer support inquiries
How We Use Your Information Customer information is used to:
Schedule, perform, and manage trash and recycling can cleaning services
Process payments, invoices, and billing-related transactions
Send service confirmations, reminders, updates, and notifications
Respond to customer support inquiries
Improve our services, routes, and overall customer experience
Comply with legal, regulatory, or operational requirements
We do not sell or rent personal information to third parties.
Third-Party Tools & Service Providers We may share limited personal information with trusted third-party service providers, including:
Payment processors
Customer Relationship Management (CRM) systems
SMS and email communication platforms
These providers are authorized to use information only as necessary to perform services on our behalf and are required to protect your data.
Data Protection & Retention We implement reasonable administrative and technical safeguards to protect personal information from unauthorized access, misuse, or disclosure.
Customer information is retained only as long as necessary to:
Provide services
Maintain business and financial records
Comply with legal or tax obligations
When information is no longer required, it is securely deleted or anonymized.
Customer Rights & Choices You have the right to:
Access the personal information we have on file for you
Request corrections to inaccurate or outdated information
Request deletion of personal data, subject to legal or operational requirements
Opt out of non-essential communications, such as promotional messages
Requests may be submitted using the contact information below.
Communication Consent By using our services, you consent to receive communications from Clean Cans Co. via email and SMS/text messages related to:
Service notifications
Schedule changes
Billing and payment updates
Policy updates
You may opt out of non-essential communications at any time.
Changes to This Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on our website, and the updated effective date will be reflected at the top of this page. Continued use of our services constitutes acceptance of the updated policy.
Contact Information If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us: